Privacy policy
Privacy Policy
Last updated: April 2026
Meet Hailo, LLC ("we," "us," "our"), operator of the HA!LO brand at meethailo.com, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Order information: name, shipping and billing address, email, phone number, payment details (processed by our payment provider; we do not store full card numbers).
- Account information: if you create an account, your email and password (hashed).
- Browsing information: pages you visit, referring URL, device type, and cookie-based analytics, collected via Shopify, Google Analytics, and Google Ads / Merchant Center tags.
- Communications: messages you send us via email, contact form, or social media.
How we use your information
- To process and fulfill orders and communicate about them.
- To provide customer support.
- To prevent fraud and secure the site.
- With your consent, to send marketing email about new drops and promotions. You can unsubscribe at any time using the link in every email.
- To comply with legal obligations.
Sharing
We share the minimum information necessary with: our payment processor (Shopify Payments), our print-on-demand fulfillment partners, shipping carriers, and analytics/advertising providers (Google). We do not sell your personal information.
Cookies
meethailo.com uses cookies for cart functionality, analytics, and advertising. You can disable cookies in your browser settings; some site features will not work without them.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, email kristy@meethailo.com.
Children
meethailo.com is not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
Contact
Meet Hailo, LLC
Jupiter, FL
kristy@meethailo.com